We are a growing friendly and diverse team who work and have fun together.
Our working arrangements are flexible: we are happy for our team to work on a hybrid basis and we encourage them to find a suitable work-life balance. We have a number of people centric initiatives and benefits in place and are always working to improve ways of supporting our people.
Some of our benefits include: company pension/401K scheme, private medical insurance including dental and optical cover, 23 days’ holiday/PTO, enhanced maternity pay, wedding leave, flexible working arrangements, access to LinkedIn Learning, 2 volunteering days, internal mentoring programme, electric vehicle scheme, cycle saver scheme.
Location: United States
What we're looking for
This hybrid role blends content expertise with proactive account support. Ideal for a copywriter ready to expand into content strategy and social media operations, the position centers on editorial leadership while staying grounded in high-quality, brand-aligned execution. It’s not just about writing—it’s about shaping how content supports business objectives, integrates into broader campaigns, and meets client needs.
Location: Los Angeles
What we are looking for:
We’re looking for an experienced Senior Social Producer who loves film and TV. Someone who has experience working with the Hollywood studios, who has produced large scale film and entertainment campaigns and has a working knowledge of managing a team of designers and editors to produce content for social media.
This is a client-facing role across multiple international markets and you will primarily manage the delivery of social creative content for key Entertainment clients such as The Walt Disney Company, Paramount+ and Paramount Pictures International. Working in collaboration with the UK Social Media Team, you will be helping manage and motivate our creative studio of designers, motion designers and editors to produce high quality and engaging social creative and video content. To continually develop and enhance the quality of our work, our ethos is fuelled by a drive to succeed and desire to improve. Working across high value pre-release theatrical film TV and streaming content, you will need to work within the constraints of high content security standards, which does place an emphasis on working from our office on a fairly regular basis. Ideally you will live within a reasonable commuting distance from the office in Calabasas.
Location: London, United Kingdom
Role Summary
We are seeking a strategic and creative focused Head of Creative Services to lead the planning, delivery, and operational success of our creative output across Entertainment and Healthcare and Renewable Energy campaigns.
You will oversee the creative project lifecycle, working closely with the Studio manager to oversee the resource planning and Creative execution - ensuring work is delivered on time, on budget, and to the highest creative standard. Acting as a key link between Creative, Production, Social and Accounts teams, this role ensures studio efficiency, clarity of briefs, smart use of talent, and creative excellence across all touchpoints.
Salary: £28,000
Location: London - Hybrid (Fixed days in office)
What we are looking for:
We’re looking for an organised and positive Accounts Assistant to join our team on a full-time basis, a hybrid role with a great mix of finance support and day-to-day office/facilities management.
You’ll be helping to keep our numbers in check from processing invoices and raising sales invoices to reconciling accounts while also ensuring our office runs smoothly, supplies are stocked, and the team has a great working environment. It’s a varied role that’s perfect for someone who enjoys both numbers and people, and who takes pride in keeping things running efficiently behind the scenes.
Salary: Negotiable, depending on experience
Location: USA/ Remote
Role Description
We’re looking for an experienced Account Manager, preferably with pharmaceutical/healthcare experience, to help oversee a flagship retained and project-based account that includes all social media disciplines – content (organic + paid), insights, project management and social creative.
The work is agile and varied, and you will play a key role in delivering social content that visually stands out and pushes the boundaries in innovation and performance. Our account team has built this account into an award-winning market leader in the space, constantly innovating and performing at or above benchmark levels. The incoming Account Manager will work closely with the Account Director and Senior Account Manager to further develop the account and contribute to its continued growth and success.
We want to keep things simple and we have a 3 stage interview process
Once you apply for a role at Substance, we’ll review your details and if they match what we are looking for, we aim to contact you within a week. Unfortunately, as we are a small team, we are unable to reply and provide feedback to unsuccessful candidates at this stage
Once you are selected, you will have an initial call with either our HR team or the hiring manager to drill down on your skills and experience
We are an inclusive team, so please let us know if you require any reasonable adjustments to support you through the interview process.
If successful, you will have another call with other team members where we will also assess your situational behaviours. For some roles, the second stage would involve working on a specific task
The last stage will involve a call or a meeting in the office with the extended hiring team and, depending on the role, with the management team. If you were assigned a task in the previous stage, you will be able to present this back to the team.
If successful, you will receive our offer at this stage.
We will also contact all unsuccessful candidates involved in the different stages and provide some relevant feedback.
Don’t meet every single requirement?
Research shows that women and people of colour are less likely than others to apply if they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many difference forms and are dedicated to adding new perspectives to the team.
Substance Global is committed to providing and fair, inclusive, and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community with who we work. We welcome people of different backgrounds, experiences, abilities, and perspectives and are an equal opportunities employer.